WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA?
In accordance with the provisions of current regulations, art. 24 of Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter, RGPD) we inform you that the personal data that you may provide while using the website www.quicksteam.es (hereinafter “the WEB ”) Will be treated as Responsible for the treatment by QUICK STEAM, SL, with CIF B90277583 and address at C / HISTORIADOR JUAN MANZANO 2, PLANTA 2, MOD. 2, 41089 DOS HERMANAS, SEVILLA .
In the same way, thus complying with the requirements of article 13 of the RGPD regarding the information that must be provided when personal data is collected from the interested party, we will then provide you with such information, in the following sections.
ARE YOU OBLIGED TO PROVIDE PERSONAL DATA?
Visiting the WEBSITE does not imply that the USER is obliged to provide any information about himself. However, the use of some of the services available on the WEB depends on the completion of personal information forms.
The data that is requested in the different forms of the WEB are those necessary to provide the requested services. The refusal to provide the data indicated as necessary may make it impossible to adequately provide such services. Likewise, you may provide data on a voluntary basis in order that these services can be optimally provided.
Likewise, certain functionalities of the website depend on your authorizing the processing of your personal data. Therefore, according to art. 7 of European Regulation 2016/679 (hereinafter, RGPD) the user from the moment he incorporates the personal data and accepts the incorporation of the same consents to the use of the same for the declared purpose.
FOR WHAT PURPOSE WILL THE COMPANY PROCESS THE PERSONAL DATA OF THE USER AND FOR HOW LONG?
The personal data that you provide for the provision of the different services made available through the WEBSITE will be processed by the COMPANY, in accordance with the following purposes:
- In the case of online registration , the purpose is to manage the creation of a USER account for the attention of the different services offered by the COMPANY that allow the telematic processing of the different registry services.
- In the event that you include a contact email provided, the purpose will be to reply to the request made.
- In the case of Telephone Attention Services, calls made to the COMPANY’s Customer Service may be recorded for quality of service reasons.
At the time of requesting any of the services or making use of the indicated functionalities, you will be offered more detailed information about the specific treatments.
FOR HOW LONG WILL THE COMPANY PROCESS THE PERSONAL DATA?
The USER’s data will be kept as long as they are necessary for the provision of the requested services and, once said provision is completed, their data will be kept for the time strictly necessary, or for the time legally established for the possible responsibilities derived from the service provided.
In the case of registered USERS, the data processing will also be maintained for the time strictly necessary, or until the request to cancel the account created based on their right of deletion.
In the case of recording telephone calls for quality reasons, the maximum retention time will be six months.
WHAT CATEGORIES OF USER DATA WILL THE COMPANY PROCESS?
The personal data necessary for the provision of the different services available on the WEB will be those indicated in the corresponding form enabled for this purpose.
WHAT IS THE LEGITIMATION OF THE PROCESSING OF USER DATA?
The processing of USER data by the COMPANY is covered by the request by the USER of the services made available through the WEBSITE or, where appropriate, in the consent that is requested for specific purposes, and that you can withdraw at any time. However, if you revoke your consent, this will not affect the legality of the treatments carried out previously.
TO WHICH RECIPIENTS WILL THE USER DATA BE COMMUNICATED?
The personal data provided by the USER will not be communicated to third parties, unless this is necessary for the provision of the requested services, or when the USER has expressly accepted their communication. In both cases, the USER will be duly informed of said possibility before proceeding with the communication of their personal data.
WHAT RESPONSIBILITY DOES THE USER HAVE?
The USER will be responsible for ensuring that the data provided to the COMPANY are true, accurate, complete and updated. For these purposes, the USER will be responsible for the veracity of all the data that he communicates and must keep the information provided duly updated, in such a way that it responds to his real situation.
Likewise, it will be responsible for the false or inaccurate information that it provides through the WEB site and for the damages, direct or indirect, that this causes to the COMPANY or third parties.
WHAT RIGHTS DOES THE USER HAVE?
The USER can send a letter to the COMPANY’s address or via email firstname.lastname@example.org , with the Reference “Data Protection”, attaching a photocopy of their identity document, at any time and free of charge, to:
- Revoke the consents granted.
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Obtain from the COMPANY the limitation of the data processing when any of the conditions provided in the data protection regulations are met.
- Request the portability of your data.
- Claim before the Spanish Agency for Data Protection when the interested party considers that the COMPANY has violated the rights that are recognized by the applicable regulations on data protection.
IS IT SAFE TO PROVIDE PERSONAL DATA?
The COMPANY will treat the USER’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures that guarantee the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.
Last update: July 25, 2018.